Provider dependency
MSPs and consultants are paid to hold knowledge the organization does not own in a reusable form.
For Finance & Sourcing Leaders
Recover the Cost of Operating Disorder.
Infrastructure complexity is already being paid for through provider contracts, consultant work, repeated discovery, slow change, incident recovery, and overlapping tools. An IOM makes that cost visible and gives the organization a path to reduce it.
Not new cost. Recovered cost.
The Complexity Tax
The same missing understanding is paid for again and again.
Manual discovery
Each migration, audit, incident, and change begins by rebuilding the picture of what exists and what may be affected.
Tool overlap
Different products keep separate slices of assets, addresses, relationships, ownership, configuration, and evidence.
Slow and risky change
Teams spend time reconciling context before work and explaining impact after something goes wrong.
The business case is not “buy one more tool.” It is to stop paying people and providers to recreate infrastructure understanding by hand.
Reported Engagement Outcomes
Two examples show where the value can appear.
SAP migration
$10M → $2Mconventional plan to model-based plan
12 → 6 monthsplanned timeline to delivered timeline
Intent, ownership, dependencies, and likely impact were modeled before cutover.
98-site network refresh
14 monthshardware stalled during site-by-site readiness work
One rolloutdeployed from a prevalidated model across all 98 sites
The environment was understood before deployment instead of being rediscovered site by site.
These are customer-authorized outcomes from two anonymous engagements. They describe those engagements only and are not market averages.
Modeled Opportunity Ranges
Use ranges to find the question. Use your own data to build the case.
These are planning ranges—not customer averages and not guarantees.
How the Business Case Is Built
A one-page payback model using your assumptions.
The working session does not begin with a generic ROI percentage. It identifies which cost pools are tied to operating disorder and which can be tested in the first scope.
- Provider and MSP cost by environment
- Tool overlap and upcoming renewals
- Time spent on discovery and reconciliation
- Change effort and approval delay
- Incident recovery and repeated “what changed?” work
- Cloud spend without service, owner, or intent context
The output is a modeled estimate your team can inspect and change.
A Controlled Path
Integrate first. Rationalize only where the evidence supports it.
Start read-only
Use current systems and records without giving AuthorIOM permission to change infrastructure.
Find the overlap
Map which tools, provider tasks, and manual workflows duplicate information or work already held in the IOM.
Act at renewal points
Reduce or replace cost over time instead of forcing a broad rip-and-replace program.
The IOM should reduce lock-in, not create a new one.
The customer owns the model, the rules, the operating records, and the decision to change providers.
Use Your Numbers
Find which parts of the complexity tax are recoverable.
Bring your provider cost, tool inventory, and one important environment to the working session. We will replace broad opportunity ranges with assumptions your team can review.